Cookie Policy

This policy explains which cookies and similar storage technologies Paylobby uses, what each one does, how long it persists in your browser, and how you can change or withdraw your consent at any time. It applies to the public website at Paylobby only. Read it together with the Privacy Policy, which sets out our broader approach to personal data under UK GDPR and the Data Protection Act 2018. Last reviewed: 21 June 2026.

A cookie is a small text file that a website asks your browser to store on the device you are reading from. When you return to the site, the browser sends the cookie back, so the site can recognise the device and adjust accordingly — for example, by remembering that you previously dismissed a banner. Similar mechanisms include local storage and session storage, which are also covered by this policy where we use them.

Cookies that are essential to deliver a page you have asked for do not require your consent under the Privacy and Electronic Communications Regulations (PECR). Other cookies — for analytics, performance measurement or anything beyond strictly necessary functionality — require your prior consent.

Cookies we set ourselves

Paylobby uses a small set of first-party cookies. A consent cookie records the choice you made in the cookie banner and prevents the banner from appearing on every page; it does not contain any personal information beyond that choice and is kept for up to twelve months. A session cookie maintains stable navigation within a single visit, expires when you close the browser, and contains no personal information. A preference cookie may remember a non-personal display choice you have made, such as a font-size adjustment; where used it is kept for up to twelve months.

All of the above are categorised as strictly necessary or as preference cookies that you have actively triggered. They are not used to build a behavioural profile of you, are not shared with third parties, and are not used for advertising.

Analytics

If you consent through the cookie banner, Paylobby may set a small number of analytics cookies to record aggregated, non-identifying information about how visitors use the site — for example which guides are read most often, which sections of a long guide are reached, and which devices and browsers are in use. Where analytics cookies are set, the retention period is no longer than thirteen months for individual events and no longer than twenty-six months for aggregated reports. If you do not consent, no analytics cookies are set. You can change this choice at any time by reopening the cookie banner from the link in the page footer.

Third-party cookies

Paylobby does not embed advertising scripts, does not run social-media tracking pixels, and does not host third-party widgets that set cookies for commercial profiling. Where we link to an external site — for example the Financial Conduct Authority register, the UK Gambling Commission’s website, or one of the responsible-gambling organisations listed in our footer — clicking that link takes you to a separate website that may set its own cookies under its own policies. We have no control over those cookies and no insight into what they record. Please consult the privacy notice of any site you visit through one of our links.

How to manage cookies

The simplest way to control cookies on Paylobby is to use the cookie banner that appears on your first visit, and to reopen it from the link in the page footer any time you want to change your choice. You can also manage cookies at the browser level. Every major browser — Chrome, Edge, Firefox, Safari and Opera, in their desktop and mobile editions — lets you view existing cookies, delete them individually or in bulk, block cookies from specific sites, and block all non-essential cookies by default. The exact menu path varies by browser and version; consult the browser’s own help documentation for the steps that apply to the version you are running.

Blocking strictly necessary cookies may stop parts of the site from working as intended. Blocking analytics cookies has no effect on your ability to read any guide on Paylobby.

Do-Not-Track signals

Most modern browsers can send a Do-Not-Track (DNT) signal in their request headers. There is no agreed standard in UK law for how a website should respond to DNT. Paylobby treats a DNT signal as a clear preference and, where DNT is set, does not load analytics cookies even if the consent banner has not yet been answered. You can override this by giving explicit consent in the banner.

Changes to this policy

This policy is reviewed at least once a year, and whenever we change the cookies we set or the categories we set them in. The date at the top reflects the last review. If we add a new cookie that requires consent, we will reset the banner so that you can make a fresh choice — your previous consent is not assumed to cover a new processing purpose.

How to contact us

If you have a question about cookies on Paylobby, about how to withdraw consent, or about a specific cookie name you have noticed, write to the editorial inbox listed in the page footer. We respond to cookie and privacy questions within one month, and usually much sooner. You also have the right to complain to the UK Information Commissioner’s Office about any cookie practice you believe breaches PECR or UK GDPR.